Your company, via Joe Shaw, Project Manager, has just finished construction of my backyard patio with screen and glass.
I would like to give Joe a 9 out of 10 assessment (I don’t give out perfect 10s).
-Joe is very patient. Although the quote did include my awesome sunrise design for the gable opening, it was his first time for that item and I believe he did not realize that it was more time consuming than he thought, yet he was patient, did not rush to do a suboptimal job, and most importantly, showed no attitude.
-Joe listens to customer’s statements, questions, requests, concerns, and occasional complaints. Very important !!!